Kurt Shintaku's Blog

Looking for a solution to detect, remediate, & obtain insights/trends around communication compliance violations within Microsoft 365, including:

• Targeted harassment
• Profanity
• Threats
• Source code links
• Improper resume distribution
• Customer privacy violations/breaches
• Offensive language

Enter “Communication Compliance for Microsoft 365 E5”.

At Ignite last November, we announced the preview of Communication Compliance, part of the new Insider Risk Management solution set in Microsoft 365.

Since Ignite, we’ve been hard at work developing the ability to scale and deliver a solution that leverages machine learning to quickly identify and take action on code of conduct policy violations in company communications channels. This builds upon the investments we have made in helping regulated organizations meet specific supervisory compliance requirements.

Feedback from customers during the preview has been phenomenal. Key delighters are the ability to:

• Leverage built-in machine learning classifiers to detect code of conduct violation (harassment, threat, profanities)
• Conversation threading, keyword highlighting, exact & near duplicates, filters for efficient review
• Built-in remediation workflows to quickly act on violations
• Support for multiple company communications channels, including Microsoft Teams messages, Exchange email, Skype for Business Online, and third parties such as Instant Bloomberg

Today, we move to the next phase and are excited to announce the general availability of Communication Compliance. Now, all multi-tenant customers worldwide can access this solution. Communication Compliance helps your organization identify and take action on code of conduct policy violations with:

• Machine learning at scale to intelligently detect violations in company communications channels
• Flexible remediation workflows to quickly act on violations in collaboration across your organization
• Actionable insights through an interactive dashboard with policy violations, actions and trends

…

Read the announcement here:

• ANNOUNCEMENT: Announcing the general availability of Communication Compliance
  https://techcommunity.microsoft.com/t5/security-privacy-and-compliance/announcing-the-general-availability-of-communication-compliance/ba-p/1167989
• VIDEO: “Communication Compliance: Solution tutorial to identify inappropriate communications”
  https://youtu.be/z33ji7a7Zho
• DOCS: Communication Compliance for Microsoft 365 E5
  https://docs.microsoft.com/en-us/microsoft-365/compliance/communication-compliance-configure?view=o365-worldwide