Kurt Shintaku's Blog

Last week, the Microsoft Asset Inventory Service for the Desktop Optimization Pack released to the web.  See the URL below for an explanation of the role AIS plays in the DOP:
http://www.microsoft.com/windows/products/windowsvista/enterprise/ais.mspx

WHAT IS IT?
Basically it’s the technology from the AssetMetrix acquisition we made a year or so ago except it’s almost entirely a hosted service that we make available.  It involves installing a 1.4MB client component on your PCs (2000/XP/Vista/x64) and waiting for it to collect the information that it needs to report back to https://sc.microsoft.com.  After that, you go to the web site and see the information collected from the machines you have registered with the service.

The information basically gives you very precise information about what software is installed on your PCs, what versions (v1.0, v1.1, etc), what media types (Retail/MSDN/Select/Trial/etc.), what editions (Pro/Ent/Std/etc.), and it works for not just Microsoft software but for all vendors, including Adobe, Symantec, etc.

SO, WE HAVE THE DESKTOP OPTIMIZATION PACK.  HOW DO WE GET AIS?
It’s pretty simple.  It requires activating the benefit from https://licensing.microsoft.com.  The activation process is documented over at the System Center blog at http://blogs.technet.com/systemcenteronline/archive/2007/10/05/ais-account-activation.aspx.

HOW DO WE MANAGE THIS THING?
Through an Group Policy ADM template.  We published one here:
http://www.microsoft.com/downloads/details.aspx?FamilyID=13cef13f-8a53-498b-91f8-ad1b0ec00b9b&DisplayLang=en

More on this as I get details internally.

Here’s a few things you may or may not know about flash memory:

• Every sector of memory on the flash medium has a limited number of writes available to it. That is, a given memory location on a flash card may only be written a certain number of times.
• The number of times that a memory location may be written to greatly varies between flash manufacturers. On the high end this number may be 100,000 writes. On the low end this number may be 50,000. And just because a memory manufacturer has a big name doesn’t mean it has high quality flash.
• Microsoft wrote a flash-writing algorithm for it’s operating systems (Windows Vista, Windows Mobile) specifically designed to work against flash memory drives and cards with the anticipation of "changing the location that content is written to to random locations in the medium to greatly extend the life of flash memory". Log files and temp folders with constantly refreshed content could now be stored on flash memory without fear of burning out a flash drive due to repetitive writes to the same location on the flash memory.

Great right? Well, except in THIS scenario:

What if you consistently download a fair amount of data to the same drive/card daily? For example, podcasts, email attachments. or RSS content to a SD flash card on a Windows Mobile device.  Now what if you have about 200MB available on a 512MBflash card and you download 10-20MB of data up to 4 times daily on your phone in the way of 40 email attachments, 50 refreshed RSS feeds, a podcast here and there, etc.

The fact is, repetitively using the remaining available 200MB of flash space over a period of time (let’s say a year) can flat out burn out the card. It will literally use up the number of writes available for the card flash memory in certain locations of the flash card’s memory.

That appears to be what’s happened to me on my Windows Mobile phone… for the second time. Over the span of about a year, I’ve burnt out a SD Flash card.  I’ve done this before and it’s quite a sobering moment discovering that the flash card will no longer reliably keep data.  Now granted, back then the 512MB flash card that I have used to cost an arm and a leg and now you can get a 2GB SD Flash card for $19, but it’s still something to be aware of.  The morale of the story is that if you have this scenario or something like it where you have constantly renewed content written to a flash card, be sure you have PLENTY of available storage on that card so that Windows can spread the writes across the greatest area of space.

Because it doesn’t appear that the flash card can be "repaired".  The files that are there can still be read, but the drive simply won’t accept writes reliably.  Content that you thought got written, mysteriously isn’t there any more.

Scary.

UPDATE:  11/28/2007
My coworker, Lance Lillie writes:

I’ve lost about 1 flash card per year over the last few years to this scenario and found this utility that tests the device for the estimated lifecycle left – check it out at http://www.usbperformance.com/.

I check all my dozen or so cards about once/month as some of them I use to boot from and do installs, some I move lots of data around, and I even use the one in my phone for temporary xfers as well.  This utility has headed off disasters for me as I tested and found ones nearing the point of ready to croak out.

I’ve had dozens upon dozens of ‘friend’ requests and I’ve accepted none of them.  For those reading this, it’s not because I’m a social recluse or that I see no value in networking with you.  It’s not even because this blog is business-oriented, a one-way communications conduit, and not a personal networking tool.  (Although if I were still single, I gotta tell you that there are a number of ‘friends’ that I’d have been very proud to have accepted invites from… god bless you, ladies!)

No, the reason is actually a little unusual and something you might not otherwise consider.

IT’S NOT YOU, IT’S ME
When I started this blog several years ago, I started it as an actual blog with comments, email interaction, friends, etc.  Then various individuals that I didn’t really have any interest in conversing with (Anything-but-Microsoft-types, competitors, headhunters, press/media reporters, etc.) started using this blog as a means to contact or in some cases, harass or floodmail me.  So I shutdown all email communications, instant messaging, comments, etc.  but I didn’t think "Friends" would be a bad thing to have remain on the site.

THE DREAD ‘PLEASE PASS THIS ON’ PHENOMENON
Until one day, somebody made me think otherwise:  A reporter from a large unnamed media company used the contact information from one of my "friends" to email them and asked them to pass a message onward to me.  After this happened more than a couple of times, I decided that no friend of mine deserved to be burdened with being a communications conduit for unknown Internet users or worse, saddled with the uncomfortable issues of a Microsoft employee.  Someday, I’ll write a book about some of the communications I’ve gotten in the last 12 years.  I won’t go into details but remember that our company is:

• International & covers 26 languages over hundreds of countries worldwide
• Produces the world’s most used operating system, a video game console, and MacOffice, the most popular software package for Mac users
• Perceived as having money-to-burn & mistakenly synonymous with the Gates Foundation charity

CUSTOMERS ONLY, PLEASE
So anyway, that’s why I don’t accept ‘friends’ requests and why I no longer have a friends section.  It’s not you – it’s me.  Seriously.  It’s just that some people on the Internet ‘don’t get it’: 

This blog is for my corporate customers only and they know how to contact me.

We announced the release of OneCare 2.0 last week.
http://www.microsoft.com/presspass/press/2007/nov07/11-14WLOCNextGenPR.mspx

If any of you (my customers) are interested in a free subscription, let me know and I’ll send you an activation code for a year’s subscription for 3 PCs.

NEW FEATURES:

Security and Protection Technologies

• Wi-Fi connection security (New)
• Real-time and scheduled anti-malware scanning
• Two-way managed firewall with automatic policy updates
• Internet Explorer® 7 Phishing Filter integration
• Microsoft Update integration
• OneCare advisories

PC Performance Tuning and Optimization

• Proactive fixes and recommendations for PC health (New)
• Start-time optimizer/turn off unused programs (New)
• Automatic disk defragmentation and hard drive cleanup

Data Backup and Restore

• Centralized backup for multiple local networked PCs (New)
• Online backup for photos (available at added cost) (New)
• Full and differential backups for key file types, including music, photos and financial documents
• Backs up to CD, DVD, external hard drive, local network drive and USB-connected devices

Network and Multi-PC Management

• Multi-PC management and monitoring (New)
• Automatic printer-sharing configuration (New)
• Firewall Connection Wizard for complex connections

Reporting, Licensing and Support

• Monthly report of service and results (New)
• Free version upgrades over the course of the 12-month subscription
• Telephone, chat and e-mail support
• Freedom to install OneCare on up to three PCs

HOW DO I GET IT:

• It’s supposed to automatically update current users over time.  Right now most people are still being served up version 1.6.
• You can download it from http://windowsonecare.spaces.live.com/.

DOCUMENTATION:

• http://www.microsoft.com/presspass/newsroom/msn/guide/OneCareRG.doc

FORUMS:

• http://forums.microsoft.com/windowsonecare/

Windows SteadyState 2.5 is a set of software modules that install over Windows XP or Windows Vista that essentially help lockdown the interface of Windows desktops for usage as kiosks or training workstations.  Additionally, and most importantly, the workstation captures all modifications to settings and software that are permitted by the administrator and sets them aside on a separate partition of the machine.  When told to do so, the workstation can completely eradicate these modifications and otherwise reset itself back to a pristine state. (This is known as Windows Disk Protection)

In other words, a workstation will "reset itself" in seconds, without requiring re-imaging.  The idea is to basically create a disposable, minimally trashable workstation that the public can do anything they want to, and not cause any actual problems for the workstation administrator.  Cool ‘eh?

The new 2.5 version has a number of major features in it, the most prevalent of which are functional compatibility with Windows Vista and Internet Explorer 7.0.  I have a couple customers that are using this right now and they find that it trumps the usage of virtual machine software like VMWare Workstation or Virtual PC 2007 because it’s easier to orchestrate and manage centrally, and it requires virtually no instruction of the students or the lab instructors.  No one has to learn any new software.

It’s a godsend for educators and folks managing public workstations, like PCs at libraries.

• STEADYSTATE 2.5 BETA COMMUNITY SITE:
  http://forums.microsoft.com/WindowsToolsandUtilities/ShowForum.aspx?ForumID=1901&SiteID=69
• DOWNLOAD 2.5 BETA:
  http://www.microsoft.com/downloads/details.aspx?FamilyID=4de91d3a-69f4-4d7b-94b1-c69b8be029f4&DisplayLang=en
• DOCUMENTATION/HANDBOOK FOR 2.5 BETA:
  http://www.microsoft.com/downloads/details.aspx?familyid=D173452A-CE26-4F26-9C30-982F705F84D2&displaylang=en
• README FOR 2.5 BETA:
  http://download.microsoft.com/download/E/2/F/E2F23589-E8E1-404F-9DAB-77F1CAE24153/ReadmeBeta.txt

Please join Microsoft® Corporation and learn the benefits of upgrading or migrating to SQL Server 2005 NOW.

Scalability Experts, a SQL Server consulting and training organization, will talk about the performance evolution of SQL Server and how it has become primed for enterprise wide, high-end scalability, high availability, and mission critical applications.

Building on the strengths of the SQL Server legacy of products and solutions, SQL Server 2005 brings next-generation data management and analytics to the enterprise. The release of SP2 offers full compatibility with Windows Vista and Office 2007 and updates to Reporting Services and Analysis Services for seamless Business Intelligence (BI) functionality. Mainstream support for SQL Server 2000 will end on April 8, 2008 (only a few months away), making it even more crucial to upgrade to SQL Server 2005.

Don’t miss this opportunity to learn without leaving your desk. Register today!

Date: Thursday, December 13, 2007
Time: 9:00 – 11:00 PM

Who should attend:
All technical decision-makers and data architects who are contemplating their SQL Server 2005 upgrade or considering server consolidation.

Attendees will be able to identify:

• The top key adoption drivers for SQL Server 2005
• Upgrade/migration best practices
• Key implementation benefits

To Register:
http://msevents.microsoft.com/CUI/WebCastEventDetails.aspx?EventID=1032360555

The purpose of this post is to announce publicly two upcoming releases of management tools for Windows, Group Policy Preferences and the Remote Server Administration Tools (RSAT) for Windows Vista. 

Group Policy Preferences (Q&A)
As you may know Microsoft acquired DesktopStandard last year and, along with some fantastic people, we obtained GPOVault and the PolicyMaker family.  GPOVault has been updated and released as part of the Microsoft Desktop Optimization Pack for Software Assurance (MDOP) as Advanced Group Policy Management (AGPM).  Today we can announce that Group Policy Preferences, formerly known as  PolicyMaker Standard Edition and Policy Share Manager, will be available to Microsoft customers in two ways:

1. Integrated into the Group Policy management tools in Windows Server 2008
2. Integrated into the forthcoming Remote Server Administration Tools (RSAT) for Windows Vista, which will be available as a separate download in the Windows Server 2008 timeframe and will work in a Windows Server 2003 environment.  More information on RSAT is below.

The Client-Side Extensions for GP Preferences are included in Windows Server 2008, and downlevel versions will be available as a separate download for:

1. Windows XP Service Pack 2 and above
2. Windows Vista RTM and above
3. Windows Server 2003 SP1 and above

Group Policy Preferences provides three major benefits in increasing the manageability of Windows XP Service Pack 2, Windows Server 2003, Windows Vista, and Windows Server 2008:

1. Further reduces the TCO of your Windows PCs by extending the reach of Group Policy manageability

Windows Settings

• Applications: Extensible for ISVs to create simple Group Policy settings for their applications.  (Extensions for Microsoft Office, originally part of Policymaker, are being updated and will be made available via a separate download to be announced later.)
• Drive Maps: Create, modify, or delete mapped drives, and configure the visibility of all drives.
• Environment: Create, modify, or delete environment variables.
• Files: Copy, modify the attributes of, replace, or delete files.
• Folders: Create, modify, or delete folders.
• Ini Files: Add, replace, or delete sections or properties in configuration settings (.ini) or setup information (.inf) files.
• Network Shares: Create, modify, or delete ("un-share") shares.
• Registry: Copy registry settings and apply them to other computers. Create, replace, or delete registry settings.
• Shortcuts: Create, modify, or delete shortcuts.

Control Panel Settings

• Data Sources: Create, modify, or delete Open Database Connectivity (ODBC) data source names.
• Devices: Enable or disable hardware devices or classes of devices.
• Folder Options: Configure folder options; create, modify, or delete Open With associations for file name extensions; create, modify, or delete file name extensions associated with a type of files.
• Internet Settings: Modify user-configurable Internet settings.
• Local Users and Groups: Create, modify, or delete local users and groups.
• Network Options: Create, modify, or delete virtual private networking (VPN) or dial-up networking (DUN) connections.
• Power Options: Modify power options and create, modify, or delete power schemes.
• Printers: Create, modify, or delete TCP/IP, shared, and local printer connections.
• Regional Options: Modify regional options.
• Scheduled Tasks: Create, modify, or delete scheduled or immediate tasks.
• Services: Modify services.
• Start Menu: Modify Start menu options.

Flexibility with how preferences get applied – administrator can initially set the preference and allow the end user to change the setting

Reduce images by providing richer configuration within an image

2. Provides simpler configuration via common user interfaces and reduce the need to create complex configuration scripts

3. Item-level targeting gives the IT Pro more precise control over the application of preferences

Together with the additional Group Policy management features available in Windows Server 2008, Starter GPOs and search/comment capabilities within the Group Policy Management Console, customers will have a greatly enhanced platform to manage their desktops and servers.  This is a very exciting time for Group Policy!

Customers can continue to purchase PolicyMaker Standard Edition and Policy Share Manager from the Desktop Standard subsidiary through January 31, 2008.  We will not be proactively selling these tools but are continuing to make them available within this timeframe to address customers’ needs of extending the manageability of Windows 2000 and Windows XP below Service Pack 2.  These products will not be available after January 31, 2008. 

——————————–

Remote Server Administration Tools (Q&A)
The Remote Server Administration Tools (RSAT) is the collection of Windows Server management tools which will be available as a separate download to enable IT Professionals to manage their Windows Server infrastructure from their PCs running Windows Vista with Service Pack 1.  RSAT will be released in the Windows Server 2008 timeframe, and will have a public beta within the next month.  Your customers will be able to register for the beta at http://connect.microsoft.com at that time as well.   

All tools within RSAT will support the management of Windows Server 2008 servers; some of these tools will also support Windows Server 2003 servers, and thus can be considered a replacement for ADMINPAK.MSI. More information on the specific toolset will be made available later in the beta.

RSAT will be available to all customers as part of a supplemental EULA to Windows Vista licenses. 

GP Preferences Questions and Answers
Q.     What are Group Policy Preferences?
A.      Group Policy preferences provide more than 20 Group Policy extensions that expand the range of configurable settings within a Group Policy Object.  These extensions, formerly known as the DesktopStandard PolicyMaker Family, provides greater manageability of the Windows platform by bringing even greater granularity and control to the IT Pro.

Q.     How do I configure Group Policy Preferences?
A.      Group Policy Preferences appear along with typical Group Policy settings in the Group Policy Management Console (GPMC) in the Preferences folder of the Group Policy editor.

Q.     What is the difference between Group Policy settings and preferences?
A.      The main difference between Group Policy settings and preferences is that preferences are not enforced. This means that the end user can change any preference that is applied through Group Policy while Group Policy settings are locked down so the end user cannot change them.

Q.     Why aren’t all settings manageable as preferences?
A.      Group Policy preferences are intended to supplement Group Policy settings, Items that cannot be configured through or have limitations when they were configured through Group Policy settings are configured though preferences.

Q.     Do Group Policy Preferences apply to Local Group Policy Objects (LGPOs)?
A.      No.  Group Policy Preferences only apply to domain-based Group Policy Objects.

Q.     What versions of Windows can be managed via Group Policy Preferences?
A.     Windows XP with Service Pack 2, Windows Vista RTM and Service Pack 1, Windows Server 2003 with Service Pack 1, and Windows Server 2008 can all be managed via Group Policy Preferences. 

Q.     How can I get these new Group Policy Preferences?
A.      Group Policy Preferences will ship as part of the Group Policy Management Console (GPMC) in Windows Server 2008.  An updated GPMC will be provided as a separate download to run on Windows Vista with Service Pack 1. 

Q.     Do I need to upgrade my domain to Windows Server 2008 to have this functionality?
A.      No.  Group Policy Preferences will work in a Windows Server 2003 environment, by being managed via either Windows Server 2008 or the GPMC update for Windows Vista with Service Pack 1.

Q.     There seems to be a few areas of overlap with existing Group Policy settings, like Power Management, Internet Explorer, and Printers.  How is this overlap handled?
A.      In some cases, the same setting can be configured through a Group Policy setting as well as a preference. If both settings are configured and applied to the same object the Group Policy setting value will always apply. This is because Group Policy settings have a higher priority than  preferences.

Q.     Will I need to install something on the client to enable Group Policy Preferences?
A.      Yes, there are a set of client-side extensions (CSEs) which will be released as a separate download for Windows XP with Service Pack 2, Windows Vista, and Windows Server 2003.

Q.     Do I need to obtain an additional license to use Group Policy Preferences?
A.      Group Policy Preferences ships as a feature of Windows Server 2008 and as a separate download for Windows Server 2003, Windows XP, and Windows Vista .  No additional licenses beyond the normal Windows Server license and Windows Client Access Licenses are required.

Q.    Will Microsoft continue to sell all of DesktopStandard products?
A.    The answer to this question depends on the product and is as follows:

• The former GPOVault Enterprise offering from DesktopStandard has been replaced by the new, Windows Vista compatible, Microsoft Advanced Group Policy Management.  AGPM, released July 1, 2007, is included as part of the Microsoft Desktop Optimization Pack for Software Assurance. For more information on GPOVault and Microsoft’s Advanced Group Policy Management offering in the Microsoft Desktop Optimization Pack please go here.
• PolicyMaker™ Standard Edition, PolicyMaker™ Share Manager and Registry Extension continue to be available directly from DesktopStandard through January 31, 2008. (These offerings are NOT part of the Microsoft Desktop Optimization Pack.)  These DesktopStandard offerings continue to deliver great value to new and existing customers who need the added functionality immediately, or for Windows 2000 PCs.  Customers should be advised that they will not receive a credit for any PolicyMaker licenses purchased between now and Windows Server 2008.
• ProfileMaker is no longer available for sale to new customers.
• PolicyMaker™ Software Update is no longer be available for purchase. Customers who need the functionality provided by this product should explore Windows Server Update Services as an alternative. For existing PolicyMaker™ Software Update customers, Microsoft will continue to provide patch information until April 1, 2007 and support customers according to the terms and conditions of existing DesktopStandard call support agreements.
• Microsoft did not acquire the PolicyMaker™ Application Security business. PolicyMaker™ Application Security will be exclusively available from BeyondTrust Corporation, formerly a wholly-owned subsidiary of DesktopStandard. BeyondTrust is focused on enterprise security products that eliminate the need for security administrators to place trust in computers or users. BeyondTrust will continue to develop, sell and support PolicyMaker Application Security under the product name, BeyondTrust™ Privilege Manager.

RSAT Questions and Answers
Q.     What RSAT?
A.      Remote Server Administration Tools (RSAT) is the collection of Windows Server management tools made available as a separate download so IT Professionals can manage their Windows servers from their desktop PC running Windows Vista with Service Pack 1.

Q.     When will RSAT be available?
A.     RSAT will enter public beta in November, 2007.  Target Release to Web (RTW) is in the Windows Server 2008 timeframe.

Q.    Why is Microsoft making these tools available?
A.    Many IT Professionals manage their servers from their own desktops.  RSAT enables IT Professionals to use the updated Windows Server 2008 management tools to manage their servers remotely from their own PCs.

Q.    Which operating systems will RSAT manage?
A.    All RSAT tools will manage Windows Server 2008 servers.  Many RSAT tools will also manage servers running Windows Server 2003.  More information on which tools support Windows Server 2003 will be made available at beta time.

Q.   How can my customer obtain the beta of RSAT?
A.    The RSAT beta will be an open, public beta.  Customers wishing to test RSAT will be able to register at http://connect.microsoft.com once the beta announcement is made.

Q.   Is RSAT the next version of ADMINPAK.MSI?
A.   Yes.  As ADMINPAK.MSI provides IT Professionals the ability to remotely manage their Windows Server 2003 servers, RSAT provides updated functionality for Windows Server management from PCs running Windows Vista with Service Pack 1.

Q.   Will RSAT run on the gold (RTM) version of Windows Vista?
A.   No.  RSAT will require Windows Vista with Service Pack 1.

Many of you have anxiously waited for this day. The SQL Server Connect Team in conjunction with the SQL Server Product Team are proud to announce the release of the November CTP of SQL Server 2008 Katmai.

We know, we know. Where are the bits? Here is a direct link to the download on the Download Center. Yes, we have installers and media ISOs available. Along with x86, x64, and IA64 releases, we are also happy to present an Express version!

To allow for more visibility to the masses of this major release, we have hosted our builds on the Download Center. Don’t fret. The SQL Server Connect site will still be your primary source of resources, knowledge, and information about SQL Server 2008 Katmai. We plan to make it a very happy holidays for you. After you have downloaded the November CTP builds, come back to the SQL Server CTP site to see what new features and improvements make up the November CTP.

After the Thanksgiving holidays, we will also resume our Live Meeting Improvement series with our improvement teams. If you missed the prior Live Meetings, go to the Connect Downloads area and download the recordings to listen to while you are recovering from turkey overload.

Last and most important, we at the SQL Server Team want to wish you a very happy holidays with your loved ones. We appreciate all the feedback you have given us to help us make SQL Server 2008 Katmai the best product around.

The December 2007 edition of TechNet Magazine will be dedicated to Exchange Server 2007 SP1.  This edition will cover the following topics thanks to the hard work and contributions of several Exchange Team members:

• Exchange 2007 SP1 Overview – Tony Smith
• Exchange 2007 SP1 + Windows Server 2008 – Paul Bowden
• Standby Continuous Replication – Scott Schnoll
• Unified Messaging Deployment Planning – Jeff Goodwin (UM Specialist, The VIA Group)

In addition to a dedicated magazine, we are also bundling a 30” x 20.5” poster which highlights the architecture and feature set of Exchange 2007 SP1.  You can download a PDF of this poster by going to Poster: Exchange Server 2007 Component Architecture.  We plan to have copies of both the magazine and the poster.

For those of you that have seen those Apple commercials touting the whole “iPhone Visual VoiceMail” scenario:

1. IT’S JUST AUDIO/.WAV-LIKE FILES
   There’s no magic behind this technology, folks.  Visual VoiceMail on the iPhone is just a bunch of audio files delivered to the iPhone over the carrier’s cellular data connection into a separate database of “voice mails”.  A simple voicemail client user interface provides the ability to scroll through these voicemail recordings, see information about each, play them back, and delete them just as you would with email.
2. SIMILAR TO ENTERPRISE UNIFIED MESSAGING
   This is like the Unified Messaging experience you get through Avaya or Nortel where people receive their voice mails through Outlook.  In fact, any person that has Microsoft Exchange-integrated Unified Messaging and synchronizes attachments between their Windows Mobile phone and their Exchange Inbox AND has a player that is capable of playing the audio codec used by their telephony vendor, could listen to their own voice mails directly from their Windows Mobile’s Pocket Outlook inbox.

People with Unified Messaging systems have been able to do this for a while now.  The problem has been that Windows Mobile has required that people listen to their voicemails from their Pocket Outlook Inbox and hasn’t had a “pretty voicemail user interface” to provide a similar experience to what you see in the Apple commercial unless the Unified Messaging vendor provided it for them on Windows Mobile.   

Until now.  Introducing mVisualVoiceMail for Pocket PC and Smartphone.
http://www.motionapps.com/mvisualvoicemail/_otherppc.jsp

Compatible with Avaya, Cisco, and Nortel Unified Messaging environments.  So if you want the same iPhone Visual VoiceMail experience like they see on the commercials and your company supports Unified Messaging… try this tool out.