Kurt Shintaku's Blog

I often get asked what to do about end user training when folks are just getting their Microsoft 365 deployments rolled out.

There are two really great resources available from Microsoft to provide Enterprise customers with end user training to help users adopt the products & services in their Microsoft 365 E3/G3 or E5/G5 subscriptions.

MODERN WORKPLACE TRAINING – ON-DEMAND, ONLINE/DOWNLOADABLE
https://support.microsoft.com/en-us/training

1. “Per-App Training”
   We have training videos & help content for over 30+ apps & services including all the Microsoft Office apps, Forms, Delve, Lists, Teams, OneDrive, Planner, Project, Publisher, Sharepoint, Stream, Todo, Visio, Whiteboard, etc.
   https://support.microsoft.com/en-us/office/office-apps-help-and-training-8b9042aa-7507-477b-b294-1b178b47c8e5
2. Quick Start Videos/Walkthroughs
   We have videos and walkthroughs on how to use most products.
   https://support.microsoft.com/en-us/office/office-quick-starts-25f909da-3e76-443d-94f4-6cdf7dedc51e?wt.mc_id=otc_home
3. Downloadable Guides & Cheat Sheets
   We have downloadable “printable” guides for many of the products – in .PDF format
   https://support.microsoft.com/en-us/office/office-cheat-sheets-61abfe7b-1c43-483c-b82b-3806d80e027e

CUSTOMER SUCCESS TRAININGS – INSTRUCTOR-LED, VIRTUAL TRAININGS
https://kurtsh.com/2021/03/15/training-microsoft-store-customer-success-training-sessions/
We provide – at no cost to your organization – instructor-led trainings for END USERS on the following products:
(Bold are the most popular)

1. Microsoft Bookings
2. Microsoft OneDrive for Business
3. Microsoft Planner
4. Microsoft SharePoint Online
5. Microsoft To Do
6. Microsoft Lists
7. Microsoft Yammer
8. Microsoft Accessibility
9. Windows 10
10. Power Apps
11. Power BI
12. Power Automate
13. Microsoft Teams – Level 100, 200
14. Microsoft Teams Meetings
15. Microsoft Teams Calling
16. Microsoft Teams as a Platform: Integrating Apps – Level 200
17. Microsoft Teams Live Events (Attendee)
18. Microsoft Teams Live Events (Organizer)
19. Word Level 100 & 200
20. Excel Level 100 & 200
21. Microsoft OneNote – Level 100 & 200
22. Outlook (Desktop & Mobile) – Level 100 & 200
23. Forms
24. Project for the Web
25. Tasks

To take advantage of Customer Success Trainings, you’ll need to talk to your Microsoft Account Team and have them put you in touch with your Customer Success Manager, one of your Account Team’s members.  They can help orchestrate the scheduling of the course for your organization.