Skype Operations Framework is a comprehensive guide and toolset for implementing and managing a reliable, cost-effective communications service based on Skype for Business. It covers the entire customer lifecycle, including planning, deployment, adoption, and operations. It is a multi-faceted approach to the successful deployment of Skype for Business, incorporating key elements that have customer success firmly at the center.
- Watch a brief video overview of SOF
- Register for in-depth SOF training through the Skype Academy.
- Learn all about SOF at http://www.skypeoperationsframework.com/
TRAININGS FROM JULY 18-AUG 9
Trainings start at 8am PST and will last one hour each. All trainings will be recorded and recordings will be shared on Skype Academy. Trainings include:
- SOF Overview
- Cloud PBX & PSTN Conferencing Get Deployed
- Envisioning: Overview and Ojective Key Results
- Envisioning: Discovery
- Envisioning: Business Use Cases
- Envisioning: High Level Architecture Workshop
- Skype for Business Adoption Methodology and Success Framework
- Network Readiness
- Delivering Network Readiness
- Cloud PBX, Technical Planning Architecture Session
- Deployment Guidance
- Polycom Phone Provisioning with Skype for Business Online
- Configuring Call Quality Dashboard
- Testing
- Scripted user enablement
- Service health and service usage
- Managing Call Quality
For a full list of trainings & dates
- Skype Operations Framework (SOF)list of trainings
https://blogs.technet.microsoft.com/learningittogether/2016/07/17/skype-skype-operations-framework-sof-list-of-trainings/
kurtsh
Kurt Shintaku's Blog 