Posted by: kurtsh | July 24, 2016

TRAINING: Skype Operations Framework (SOF)

imageSkype Operations Framework is a comprehensive guide and toolset for implementing and managing a reliable, cost-effective communications service based on Skype for Business. It covers the entire customer lifecycle, including planning, deployment, adoption, and operations. It is a multi-faceted approach to the successful deployment of Skype for Business, incorporating key elements that have customer success firmly at the center.

TRAININGS FROM JULY 18-AUG 9
Trainings start at 8am PST and will last one hour each. All trainings will be recorded and recordings will be shared on Skype Academy.  Trainings include:

  • SOF Overview
  • Cloud PBX & PSTN Conferencing Get Deployed
  • Envisioning: Overview and Ojective Key Results
  • Envisioning: Discovery
  • Envisioning: Business Use Cases
  • Envisioning: High Level Architecture Workshop
  • Skype for Business Adoption Methodology and Success Framework
  • Network Readiness
  • Delivering Network Readiness
  • Cloud PBX, Technical Planning Architecture Session
  • Deployment Guidance
  • Polycom Phone Provisioning with Skype for Business Online
  • Configuring Call Quality Dashboard
  • Testing
  • Scripted user enablement
  • Service health and service usage
  • Managing Call Quality

For a full list of trainings & dates


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