Posted by: kurtsh | July 24, 2016

TRAINING: Skype Operations Framework (SOF)

imageSkype Operations Framework is a comprehensive guide and toolset for implementing and managing a reliable, cost-effective communications service based on Skype for Business. It covers the entire customer lifecycle, including planning, deployment, adoption, and operations. It is a multi-faceted approach to the successful deployment of Skype for Business, incorporating key elements that have customer success firmly at the center.

Trainings start at 8am PST and will last one hour each. All trainings will be recorded and recordings will be shared on Skype Academy.  Trainings include:

  • SOF Overview
  • Cloud PBX & PSTN Conferencing Get Deployed
  • Envisioning: Overview and Ojective Key Results
  • Envisioning: Discovery
  • Envisioning: Business Use Cases
  • Envisioning: High Level Architecture Workshop
  • Skype for Business Adoption Methodology and Success Framework
  • Network Readiness
  • Delivering Network Readiness
  • Cloud PBX, Technical Planning Architecture Session
  • Deployment Guidance
  • Polycom Phone Provisioning with Skype for Business Online
  • Configuring Call Quality Dashboard
  • Testing
  • Scripted user enablement
  • Service health and service usage
  • Managing Call Quality

For a full list of trainings & dates


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