If you’ve had a problem installing April’s Surface drivers or firmware, read on.
- ISSUE 1
To fix Surface component Devices that did not get updated correctly in April 2016 update: (and you can tell by going into Device Manager and opening the FIRMWARE tab as shown below) Follow instructions here (ignore comment about latest drivers from 4/19 – there is a new set of drivers on 4/29 that we want to use below:
(<ks> Additionally, if you have a docking station, disconnect your device from it & run off your power supply during this process.) - Surface Book Drivers and Firmware
http://www.microsoft.com/en-us/download/details.aspx?id=49497 - Surface Pro 4 Drivers and Firmware
http://www.microsoft.com/en-us/download/details.aspx?id=49498
(Note the banged out devices that were not correctly installed)
- ISSUE 2
Some people reported problems with sleep/resume (30 seconds to resume with no indication, crashing during resume, etc.) that were fixed by this issue.
Read "Mark Toronto" reply on this thread about 45% down the full page.
Quick test for this issue? (from Command Prompt) run SFC /SCANNOW . If that command reports back no errors, then you are good. Otherwise follow the procedure to fix it.
(Thanks to coworkers Dave Berger & Dave Derwin for these details)