There have been rumors and blogs speculating about Microsoft’s commitment to the Surface hardware business.
In short, “we’re here to stay.” We can’t control what the media may say… but our CEO has responded and reinforced our commitment to Surface. The details are posted in our Surface blog. Here are a few of the key points:
- Improved business support and upgrades to Windows 10:
- With Surface Pro 3 we’ve already made all firmware and drivers available for IT to use to create their corporate image.
- We now have a page that outlines all the details with every Windows Update and firmware update and what each update addresses. We’ll advance our capabilities here quickly.
- We launched a new support offering called Microsoft Complete for Business that includes a 3 year extended warranty, accidental damage protection, faster exchange service and Surface setup support for customers.
- More consistency with accessories – the following SP3 accessories will be compatible with the next generation of Surface Pro:
- Today’s Surface Pro 3 Type Covers
- Our “infrastructure” accessories such as our power adapter, Ethernet adapter, and more
- The Surface Pro 3 Docking Station
- New “Laptop Replacement Offer” for business customers brings value, speeds deployment
- We’re introducing a limited-time Surface Laptop Replacement Bundle with our reseller partners that provides up to $150 off of a Surface Pro 3, Type Cover and Docking Station when purchased together.
- Quote from Satya Nadella:
“We believe a strength of the Microsoft platform for enterprise is the rich ecosystem of hardware and applications developed by our partners, the community at large, and some of our own teams at Microsoft. In particular with Microsoft Surface Pro 3 we are now offering an enterprise-class device that can deliver great end user productivity. Microsoft is putting its full and sustained support behind the ongoing Surface program as one of a number of great hardware choices for businesses large and small.”
– Satya Nadella, Microsoft CEO
[thank you to my coworker, Toni Bollinger, for the blog summary]
