Q: How much do Copilots & Agents cost if a user is or isn’t licensed for “Microsoft 365 Copilot”?
I get this question a lot so I thought I’d just point to 2 references online to help explain how this works.
- Using Copilots & Agents are FREE if the user is already licensed to use “Microsoft 365 Copilot”.
- Using Copilots & Agents by users that do not have a “Microsoft 365 Copilot” license uses “Messages”.
- Messages can be paid for either in pre-paid Message Packs or pay-as-you-go.
- Messages are used at different rates depending on what the Copilot or Agent is doing.
The following sites detail the cost of messages as well as the rate at which messages are used depending on the operation.
- For more detail on Copilot Studio message costs, visit:
Copilot Studio licensing – Microsoft Copilot Studio | Microsoft Learn
- For more detail on the rate of billing for Copilot Studio message-based operations, visit:
Billing rates and management – Microsoft Copilot Studio | Microsoft Learn
kurtsh
Kurt Shintaku's Blog 
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