Posted by: kurtsh | April 25, 2023

RELEASE: FastTrack Request for Assistance (RFA) available in Microsoft 365 Admin Center

imageMicrosoft 365 customers with eligible Microsoft 365 subscriptions can request FastTrack deployment assistance (RFA) in the Microsoft admin center.

The new RFA form will automatically verify a tenant’s eligibility for FastTrack assistance and lists their eligible M365 products.  In addition, tenant admins can quickly check the status of their RFAs and view the organization’s RFA history. 

Admins can find the Request for Assistance (RFA) form here:

  1. At the home page, select Advanced deployment guides & assistance.
  2. Select the FastTrack Assistance tab. *
  3. Select Submit a new request.

Customers, Microsoft field, and non-FRP partners can still submit RFAs at the FastTrack portal.

*It may take several days for the RFA form and the new FastTrack Assistance page to appear in all M365 tenants.


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