Posted by: kurtsh | May 16, 2022

INFO: Unified Support “Enhanced Solutions” – Additions to existing Unified Support

imageThe other day, a customer asked me about using their Unified Enterprise Support agreement for their developer’s coding challenges.

It’s important to know that Unified Enterprise support is infrastructure-centric and that development support – coding, scripting, etc. – is something that needs to be added to a support agreement.

There are several additions or “Enhanced Solutions” that can be added to an existing Unified Enterprise support agreement:


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