For those using free Power BI (no cost), the Power BI community is available to ask questions. For paid Power BI users, direct technical support from Microsoft is available in the following manner:
- UNLIMITED SUPPORT FOR POWER BI PRO USERS
Power BI Pro users get free support. All that’s necessary is to fill out a support ticket and we’ll get back to you soon.
https://powerbi.microsoft.com/en-us/support/pro/ - UNLIMITED SUPPORT FOR POWER BI TENANT ADMINISTRATORS
If you’re the administrator of a Power BI tenant, you can open a support ticket directly from the Power BI Admin Portal.
https://admin.powerplatform.microsoft.com/support - UNLIMITED SUPPORT FOR GOVERNMENT/NATIONAL CLOUDS
If you require support for US Government Community Cloud (GCC, GCC High, DoD) or Germany or China, please go to the following page for connecting to the appropriate Admin Portal to submit a ticket.
https://powerbi.microsoft.com/en-us/clouds/#support
For more on Power BI Support, please visit:
- Power BI Support Page:
https://powerbi.microsoft.com/en-us/support/