One of the great benefits of having a Premier or Unified Support agreement is having access to the Services Hub. The Services Hub provides, among other things, the ability to open Support Tickets for break/fix issues:
Accessing the Services Hub for either Premier or Unified Support customers is done from here:
For information about how to file a support ticket, through the Services Hub, visit the following:
Opening Support Requests for Unified Support:
https://docs.microsoft.com/en-us/services-hub/unified/support/open-support-requests- Opening Support Requests for Premier Support:
https://docs.microsoft.com/en-us/services-hub/premier/support/open-support-requests
For more details on Services Hub in general:
- Services Hub Support for Unified:
https://docs.microsoft.com/en-us/services-hub/unified/ - Services Hub Support for Premier:
https://docs.microsoft.com/en-us/services-hub/premier/
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