Kurt Shintaku's Blog

Need help troubleshooting the Microsoft Teams client?

While in context of Microsoft Teams app, hit CTRL+ALT+SHIFT+1 and you’ll get a diagnostic log for Teams for Windows in your DOWNLOAD folder with a lot of useful info that informs how Teams loads and recent activity. (Use Command+Option+Shift+1 for Teams on Mac)

Diagnostic logs show data for the following processes:

• Login
• Connection requests to middle tier services
• Call/conversation

For information about all things log related for Teams – audit logs, media logs, desktop logs, etc. – check out Rakesh Chaturvedi’s Blog, “MyTechNetBlog”:

• http://www.mytechnetblog.com/2020/01/search-audit-log-for-events-in.html
• http://www.mytechnetblog.com/2019/09/microsoft-teams-logging-details.html
• http://www.mytechnetblog.com/2019/09/teams-sign-in-process-flow.html