Posted by: kurtsh | February 1, 2020

HOWTO: Obtain Diagnostics Logs for Microsoft Teams

imageNeed help troubleshooting the Microsoft Teams client?

While in context of Microsoft Teams app, hit CTRL+ALT+SHIFT+1 and you’ll get a diagnostic log for Teams for Windows in your DOWNLOAD folder with a lot of useful info that informs how Teams loads and recent activity. (Use Command+Option+Shift+1 for Teams on Mac)

Diagnostic logs show data for the following processes:

  • Login
  • Connection requests to middle tier services
  • Call/conversation

For information about all things log related for Teams – audit logs, media logs, desktop logs, etc. – check out Rakesh Chaturvedi’s Blog, “MyTechNetBlog”:


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