Posted by: kurtsh | July 18, 2016

WHITEPAPER: “Improving service quality in Skype for Business” – Microsoft IT

imageWould you be interested in gaining valuable insights into how Microsoft IT deployed Skype for Business to its global user base?

Read this whitepaper from Microsoft IT about its concentration on services quality around Skype for Business.  The whitepaper reviews the following topics:

  • Creating a plan for great service quality
  • Optimizing Skype for Business
  • Monitoring service health
  • Measuring success
  • Best practices for a great user experience

Download the paper here:


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