Kurt Shintaku's Blog

Interested in a help desk ticketing system?

Looking for something that integrates with Configuration Manager & Operations Manager?

Need a solution that slides right into environments leveraging Microsoft technologies like Sharepoint, Exchange, SQL Server, Active Directory, and Windows?

…you sound like a candidate for Microsoft System Center Service Manager!

A great place to recent information around Service Manager is the SCSM Blog at http://blogs.technet.com/servicemanager.

TRAINING MATERIALS
Here are some ramp up materials for people that want to get to learning this great new system:

• http://blogs.technet.com/servicemanager/archive/2010/04/30/service-manager-2010-hosted-test-drive-hands-on-labs-now-available-on-technet.aspx

The following link is to a series of recorded Live Meeting sessions covering different areas in Service Manager

• http://blogs.technet.com/servicemanager/archive/2010/05/03/service-manager-2010-ramp-up-materials-now-publicly-available.aspx

Additionally, all materials on the product can be found here:

• http://www.microsoft.com/systemcenter/en/us/service-manager.aspx

And any videos that we’ve produced around Service Manager are viewable here:

• http://edge.technet.com/Tags/Service+Manager/