Kurt Shintaku's Blog

Looks like both Gartner & Forrester have taken a liking to our offering in the customer relationship management market. 

Microsoft Dynamics CRM provides customers with a method of reducing cost and driving simplicity (Our CRM solution effectively becomes a part of Outlook) over solutions like Siebel or Salesforce.  By providing a strong integrated solution at a low cost, Dynamics becomes a natural choice for customers using Outlook today.)

August 4, 2010
Analysts Give Microsoft Dynamics CRM High Marks
By Stuart J. Johnston

Two leading analyst firms have rated Microsoft’s customer relationship management (CRM) software as a leader in that market.

Microsoft (NASDAQ: MSFT) announced that Gartner has rated its Dynamics CRM package as a leader in its Magic Quadrant for Sales Force Automation in July.

Additionally, Forrester Research placed Dynamics CRM in a leadership position in its Forrester Wave: CRM Suites Customer Service Solutions (available as a PDF) for the third quarter of 2010.

The next version of the package — officially named Dynamics CRM 2011 but codenamed Dynamics CRM 5 — is out to testers in a third community technology preview (CTP) with the public beta test of the update slated to begin in September, Microsoft said last month.

"With the upcoming release of Microsoft Dynamics CRM 2011, customers will reach new levels of productivity and collaboration with a low total cost of ownership, and partners will unlock new opportunities with a single development environment for cloud-based and on-premises deployments," Brad Wilson, Microsoft general manager of Dynamics CRM, said in a statement.

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[read more at http://www.ecrmguide.com/article.php/3896841]