Google tries to convince customers that Gmail is “just as good as Exchange Server” – which most Exchange administrators naturally laugh at. More incredibly, Google also claims that Outlook seamlessly integrates with the Gmail service and that there’s really no difference.
People: There’s a BIG difference.
Outlook’s got a litany of problems when used against Gmail through Google Apps Sync. Here’s a short list of some of the problems & missing features that end users will soon discover. Buyer beware.
- No public folders access
- No shared calendars available in Outlook
- No task syncing
- No conferencing integration
- Web client interface different than Outlook
- User delegation cannot be managed from Outlook
- No notes syncing
- No distribution lists offline
- No follow-up flags
- No server-side rules
- No categories!
- No ability to recover deleted items!
- No ‘Tentative’ meeting status
- No optional attendees
- No attachments in appointments
- No rich content in appointments
- No subfolders
- No shared contacts folders
