Check this out: MSN has a piece of software that you can download that will automatically repair/fix most of the common problems that people encounter.
It’s called “MSN Auto Care” and it can be found here:
https://account.live.com/autocare.aspx
It works surprisingly well! I really does check everything that’s needed to get MSN Premium/Dial-up up and running again. And it allows you to save the results in a file in the event you need to contact Support and they need the results.
Download MSN Auto Care
MSN Auto Care is a tool you can install to diagnose and automatically fix common MSN Premium and MSN Dial-up problems. When you have problems with MSN, use Auto Care to help ensure that the software is running properly.To install Auto Care, click the appropriate link below, click Run, and then click Install. Auto Care will start automatically. To access Auto Care for later use, go to C:/Program Files/MSN/Support, and then double-click AC.exe.
Microsoft respects your privacy. MSN Auto Care doesn’t collect any information from your computer, and it doesn’t send anything to your computer. For more information: Read the privacy statement | Read the MSN Subscription Agreement
To download MSN Auto Care, click a link:
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Kurt Shintaku's Blog 