Posted by: kurtsh | January 30, 2007

HOWTO: How to reset the Outlook address resolution cache

Y’know how Outlook will automatically "resolve" the names you type into the To: or Cc: field?  Have you ever found that it’s resolved to an old address or an old Exchange directory pointer?

If you want to clear out your cache to eliminate some of these older pointers, simply follow the instructions below:

Use the steps in the following section to reset the Outlook nickname cache for Microsoft Windows XP.

  • Quit Outlook.
  • Start Microsoft Windows Explorer.
  • On the Tools menu, click Folder Options, and then click the View tab.
  • Under Advanced Settings, click to select the Show hidden files and folders check box.
  • Click OK.
  • Click Start, point to Search, and then click All files or folders.
  • In the Search Companion box, type *.NK2 in the All or part of the file name box: box.
  • In the Look In box, click to select your local hard disk.
  • Click Search.
  • Right-click the .NK2 file with the name of the profile that you want to reset, and then click Rename.
  • Rename the file to profilename.bak, and then press ENTER.
  • Quit Windows Explorer.
  • Restart Outlook.

Outlook will generate a new nickname cache.

<taken from http://support.microsoft.com/?kbid=287623>


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