I wrote up a piece about monitoring & remotely controlling your parent’s PC on my other blog. It’s technically commentary/evaluation so I chose to place it there however I think it would be useful for anyone that has parents/family/relatives that need you to monitor/remote control their PC across the Internet and otherwise provide technical support.
The issue is basically that if my Mom’s PC:
– has a broadband connection
– has a DHCP assigned router address
– has a NAT-ted connection behind the router (a 192.168.x.x address)
– is one of multiple computers behind the router that needs support
– shouldn’t require much money annually to support
…what software/service should I use to remotely control & otherwise support them?
kurtsh
