Posted by: kurtsh | April 27, 2009

INFO: Got a complaint about “comment SPAM” on Spaces?

image For those individuals having problems with “comment SPAM” or “post SPAM” on Windows Live Spaces, and are interested in having things corrected, I suggest the following courses of action:

  1. FEEDBACK
    Please provide your feedback through the Windows Live feedback form at the following URL:

    https://feedback.live.com/default.aspx?productkey=wlspaces 

    For those of you who’ve already done it, if you’re happy with our current provisions for preventing or eliminating comment SPAM, great.  Good to hear it. 

    If not, I suggest you write again.  It’s not like we keep feedback forever, y’know.

  2. SUPPORT
    Please open a support ticket on Windows Live Spaces requesting a means of easily removing multiple SPAM entries from your comments field at the following URL:

    https://support.live.com/eform.aspx?productKey=wlspaces&ct=eformts

    This will again provide a record of need in our support database.  If enough tickets get opened, it’ll rise to the top of our priorities.

If you want something fixed, you need to report it.  And do it again.  And again.  And again.

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