Posted by: kurtsh | September 30, 2012

INFO: Calling Microsoft for Help

imageEver wonder:

“How do I call Microsoft for help?”

Many of these numbers are listed at:
http://support.microsoft.com/contactus/

But if you’re looking for a direct number, here’s some to keep on record:

  • Consumer Answer Desk/Support: 800-MICROSOFT
    (Note: Phone support is fee-based.  You may be eligible for complimentary support if you have your product ID and are within the support timeframe)
        • Monday – Friday 5:00 – 21:00 Pacific Time
        • Saturday 6:00 – 15:00 Pacific Time
        • Sunday 6:00 – 15:00 Pacific Time
  • Xbox Support: (800) 469-9269
        • 6 am to 10 pm Pacific Time
  • Games for Windows Live Support:  (877)-274-4349
        • 7 am to 9 pm Pacific Time
  • Skype:  Customer Chat only
    https://support.skype.com/en/faq/FA10656/What-is-l​ive-chat-support
  • Priority (Business) Technical Support: (800) 936-4900
  • Volume Licensing Service Center & Software Assurance Benefits Support line: (866) 230-0560
  • Terminal Services/Remote Desktop Services Activation: (888) 571-2048
  • Product Activation: (888) 352-7140
  • TechNet Plus (non-Software Assurance TechNet): (800) 344-2121
  • Premier Support (Corporate support; contract ID req.): (800) 936-3500
  • Volume Licensing Media Information: (800) 360-7561
  • Online Services (Office 365, Windows Intune, Windows Azure): (866) 676-6546
  • MSDN Help Desk: (866) 230-0560

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